Services

Support

Studiotech Australia’s Premium Support Service is designed to provide a single point of contact for all support queries, incidents and service requests through a multi-skilled IT and Broadcast team. STA offers three levels for the Support Service offerings.

STA Premium Support Service provides around the clock technical and operational product support; 24 hours a day, 7 days a week, 365 days a year, including telephone & email support, as well as 24/7/365 critical after-hours technical support.

Both Studiotech Australia and Evertz’s service desks align with the Change, Incident and Problem management ITIL frameworks. STA’s pedigree is the provision of Quality Products, Services, Solutions and Systems Integration into the Broadcast Media and high-end Corporate AV world.

STA follows a practical but comprehensive Quality Management System (QMS) based on AS/NZS ISO 9001:2015. This is central to the delivery of our commitment to customer satisfaction and continuous improvement.

  • Deep Technical Support
  • On-site by Arrangement
  • Remote Support
  • Support Agreements

Management & Design

Studiotech Australia can offer full start to finish project management. We will work with all stake holders considering aspects of budget, requirements and limitations to meet on-time completion.

  • Project Management, Documentation, Standards & Methodologies
  • Solution Architecture Design and Business Analysis
  • Technical CAD Drawings, Concept Design and Detailed Design Drawings
  • Custom Solutions and Technical Furniture Design
  • Professional Services, Managed Services and Augmented Services

Sales

Studiotech Australia is master distributor for Evertz, Guntermann & Drunck (G&D), TBC Consoles, AVP, Masterclock, Percon cables. Whether you're a dealer, reseller or end user, contact us today for whatever you may require. Our experienced sales and technical staff can assist.

  • Broadcast, AV, IT Equipment and Installation Materials
  • Technical Furniture, off-the shelf and Custom
  • Caption encoders and caption confidence monitoring solutions
  • Projects from Minor upgrades to complete Major "turn-key" Projects
  • Provision of Proof-of-Concepts & Demo Equipment
  • Local in-house Quality Control of all Sold & Serviced Equipment

Training

Studiotech Australia can perform and organise product commissioning, configuration and training, tailored to your requirements. We can also offer systems training for involved solutions

  • In-House Trainers
  • Manufacturers
  • Technical Training
  • Operations Training
  • Customized courses

Installation

Studiotech Australia provides all levels of systems integration, from green field turnkey solutions to customer provided multi-sourced amalgamations

  • Equipment
  • Technical Furniture
  • Cable Installation
  • Cable Certification
  • Cable Termination
  • Copper & Fibre Optical Cable

Solutions

Studiotech Australia is experienced in providing a variety of solutions relating to the capture, movement, production, distribution and display of video and audio. Through a close collaboration with our supply partners, we are able to provide most solutions that are achievable today. If we are not able to readily offer a solution, we are challenged to research and find providers that we can propose and work with. If you already have specified or preferred products to implement, we are happy to build these into our solutions. We can offer and create solutions based on objectives, concepts, requirements and user preferences. We strive to offer suggestions or designs and products that will provide added value to your business. We are committed to design and implement solutions that offer efficient and elegant workflows based on well engineered and reliable technology.

  • Television Station And Production facilities
  • IP SDVN and IPTV
  • RF Solutions
  • Live production, OB VANs and DSNG
  • Production/ Post Production
  • Multi-Channel Playout and media management
  • Multi-Screen, Web and video-on-demand
  • Fibre and Transport
  • Monitoring and Control
  • Corporate, Government, Medical, Education, etc
  • Digital Signage and Pro A/V

Manufacturing

Custom manufacturing of technical furniture, metal work and wood work.

  • Equipment
  • Technical Furniture
  • Prototyping Metal & Wood Work
  • Cable Harnesses